Privacy policy

1. USER INFORMATION 

Who is responsible for the processing of your personal data?

AUTOCARES PAYA, SL is RESPONSIBLE for the processing of the USER’S personal data and informs you that this data will be processed in accordance with the provisions of Regulation (EU) 2016/679, of 27 April (GDPR), and Organic Law 3/2018, of 5 December (LOPDGDD).

What do we process your personal data for and why do we process it? 

Depending on the form where we have obtained your personal data, we will process it confidentially to achieve the following purposes:

In the Contact form

• To respond to queries or any type of request made by the user through any of the contact forms made available on the website of the controller. (For the legitimate interest of the data controller, art. 6.1.f GDPR)
• To carry out statistical analyses and market research. (For the legitimate interest of the controller, art. 6.1.f GDPR)

On the form Reservations 

• To make reservations at the establishment of the controller. (For the performance of a contract or pre-contract, 6.1.b GDPR)
• Send commercial advertising communications by e-mail, fax, SMS, MMS, social networks or any other electronic or physical means, present or future, to customers, which make it possible to send commercial communications concerning products or services that are similar to those that were initially contracted with the customer (art. 21.2 LSSI). (For the legitimate interest of the data controller, art. 6.1.f GDPR). 

How long will we keep your personal data? 

They will be kept for no longer than is necessary to maintain the purpose of the processing or there are legal prescriptions dictating their safekeeping and when it is no longer necessary for that purpose, they will be deleted with appropriate security measures to ensure the anonymisation of the data or the total destruction of the data.

To whom do we disclose your personal data?

No communication of personal data to third parties is foreseen except, if necessary for the development and execution of the purposes of the processing, to our service providers related to communications, with whom the RESPONSIBLE has signed the confidentiality and data processor contracts required by current privacy regulations.

What are your rights? 

The rights of the USER are:

• Right to withdraw consent at any time.
• Right of access, rectification, portability and deletion of your data, and to limit or oppose its processing.
• The right to lodge a complaint with the supervisory authority (www.aepd.es) if he/she considers that the processing does not comply with the regulations in force.

Contact details for exercising your rights:

AUTOCARES PAYA, SL. Avenida Mediterraneo, 37 Ed. Carolina III, La Savina, – 07860 Formentera (Illes Balears). E-mail: gestion@autocarespaya.com

2. OBLIGATORY OR OPTIONAL NATURE OF THE INFORMATION PROVIDED BY THE USER

USERS, by ticking the corresponding boxes and entering data in the fields marked with an asterisk (*) in the contact form or presented in download forms, expressly and freely and unequivocally accept that their data are necessary for the provider to deal with their request, the inclusion of data in the remaining fields being voluntary. The USER guarantees that the personal data provided to the RESPONSIBLE are truthful and is responsible for communicating any changes to them.

The RESPONSIBLE informs that all data requested through the website are mandatory, as they are necessary for the provision of an optimal service to the USER. In the event that all the data is not provided, there is no guarantee that the information and services provided will be completely tailored to your needs.

3. SECURITY MEASURES

That in accordance with the provisions of the current regulations on personal data protection, the RESPONSIBLE is complying with all the provisions of the GDPR and LOPDGDD regulations for the processing of personal data under its responsibility, and manifestly with the principles described in article 5 of the GDPR, whereby they are processed lawfully, fairly and transparently in relation to the data subject and are adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed.

The CONTROLLER guarantees that it has implemented appropriate technical and organisational policies to apply the security measures established by the GDPR and the LOPDGDD in order to protect the rights and freedoms of USERS and has communicated the appropriate information to them so that they can exercise them.

Para más información sobre las garantías de privacidad, puedes dirigirte al RESPONSABLE a través de AUTOCARES PAYA, SL. Avenida Mediterraneo, 37 Ed. Carolina III, La Savina, – 07860 Formentera (Illes Balears). E-mail: gestion@autocarespaya.com